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Thursday, October 20, 2005

Customer Service with a Smile...

Just a little letter from a consumer spreading some love Rico's way since he did such a stellar job hooking the guy up. Good work Rico, I guess we'll keep you around afterall...

From: **@****.com
Sent: Wednesday, October 19, 2005 10:52 AM
To: rico@universalmotocross.com
Subject:

Rico thanks for your help with the replacement parts. People like you and companies like Universal really help families to continue enjoying the sport. It’s great to find companies and individuals that stand behind their product.

I am now one of Universals biggest fans and when it comes time to upgrade from stock or replace parts, I will look to Universal first.

Thanks again.

A. J.
Senior Vice President - Development

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